December Newsletter
In this issue
We follow the key topic of our Summer newsletter of defining high performance in ways that allow the talent management processes of recruitment, progression and training and development to be underpinned objectively, with the second part of the article. This part is focused on the process for determining the most effective assessment strategy based on these sound foundations.
We are pleased to announce that our Talent360 software now supports the Professional Skills for Government (PSG) framework. The implementation of PSG differs by government department and with Talent360 you can customise this civil service-wide initiative to suit your needs.
According to the Recruitment and Employment Confederation, over £12BN per year is wasted by employers selecting the wrong people. This is pretty shocking news to come from an industry that cites it UK turnover at £26BN. So the first question is, whose money is being wasted? See below.
We hope you enjoy this newsletter and if you would like to discuss any items within it, please contact me, Ian Lee-Emery, on 0118 989 3555 or 'reply' and your note will find its way to me.
Finally, and on behalf of all of us here at Head Light Communications, I'd like to wish you a peaceful festive season.
Determining your assessment strategy
We outline some of the main considerations when selecting an assessment strategy when looking at key talent management processes such as recruitment, selection for progression and learning and development. Clearly 360 reviews for recruitment purposes aren't going to work but have you thought about using 360 in the context of selection for progression? Some have and are doing it. Revisit our Summer newsletter article here on the subject establishing sound foundations or jump in here to assessment strategies.
£12BN wasted in £26BN - it can't be, that's almost 50%!

If these figures really are the case, and the REC claim to know, then it's clear that it's probably not the recruitment industry footing the lion share of this bill - after all, if any business 'wasted' close to 50% of its turnover if wouldn't be in business for long!
So it's the employers that are incurring these costs both internally and externally. As each step of the recruitment process requires an increase in time and cost per candidate (from CV sifting, to interviewing and on to assessment centres), this investment soon mounts up. But what if you could eliminate unsuitable candidates right from the start and fast-track the most promising?
Contact us here about Talent Spotter®, our 'double-edged sword' in online candidate sifting and selection.
Professional Skills for Government (PSG) - Talent 360TM
For those working in the public sector, we have included within our Talent360 product the essential behavioural indicators and underpinning competencies aligned with the PSG framework.
This, combined with our easy to use questionnaire editing tool means that you could be able to get started with a customised online 360 review using the Professional Skills for Government competencies in no time at all. There are also a number of commercial options to suit all budgets.
Contact us for more information here.
Other news
Formulating an E-learning strategy
We've had the pleasure of working with quite a number of you now to help you formulate your e-learning strategy and incorporating it into your overall learning and development plan.
If you are at early stages investigating feasibility, determining build vs. buy alternatives or benchmarking mature operations, we can help you analyse your current position and make practical recommendations as to next steps. Let us know here if you would like to know more about this complimentary service.
Past articles
The following articles featured in earlier newsletters are also available on our web site:
Keys & Eyes- designing 360 questionnaires that will really tell you something
Positioning 360 - creating 'pull' from the business for a 360 feedback programme
Introducing a 360° Review - Keys to success
What 'good' looks like - finding a consistent way to describe it
Appreciative Inquiry - a technique for extraordinary results
The cost of e-learning - key principles for pricing bespoke e-learning programmes
Internal Selling - the challenge for HR
Motivation to change - dealing with different attitudes to change
Competences & business planning - developing competence to deliver a business plan
Web Site Resources
If you didn't make it to our site last month, here's a reminder of the resources that are available to you, with our compliments:
Change Management Health Check Tool
Communications Health Check Tool
Executive Briefing on Situational Judgement Tests
If this newsletter is the first you have seen, past issues can be found on our web site in Media Activity

