Client engagements
BPP Professional Education
Putting theory into practice
This Situational Judgement Test was created to test how well law students could apply the skills and knowledge they had developed through the residential conveyance section of the course in a real-life case study. The candidate is required to conduct all the relevant searches and enquiries to identify potential problems and then to take appropriate actions to mitigate against the risk to the purchaser. At the end of the scenario feedback is given on how well they responded to each aspect of the transaction. Each decision they made is assessed against the underpinning competencies.
Case studyGo Ahead Group
Selecting the right enabling software
The South West regional train operating company embarked upon an ambitious project to deliver an intranet to all employees across the region. In addition to the provision of the technical infrastructure, the idea of an intranet was new to staff, as was the use of PCs and browsers on a daily basis.
We provided consulting and programme development services to help build the people capability to use this new communications tool to support the businesses aims of improving the performance of special promotions. This included the selection of a learning delivery platform (LMS), a course curriculum and the creation of promotional materials to support a seasonal business initiative.
Grainger PLC
Introducing a new intranet In June 2005
Grainger Trust re-evaluated the current use of the company Intranet. The IT organisation concluded that the Intranet could become a platform for enhanced productivity across many areas of the business. They selected Orchid Software as their software provider and begun the technical infrastructure implementation.
Head Light Communications were asked to conduct a change audit and we applied our 'change readiness tool' to develop a business implementation strategy. The tool suggested that an investigative phase was needed as there were many unanswered but important questions. We agreed a strategy of engaging at both a grass roots level and at a senior level by business function.
Atomic Weapons Establishment (AWE Plc)
Introducing a New Process Improvement Framework
Providing consulting services to capture internal best practice and combining this with industry benchmarks, we helped the Quality Assurance team at AWE to introduce improvements to the way processes are managed. We helped them update the competence profiles for process management roles, conducted a training needs analysis and defined a development programme. We also developed a suite of e-learning modules to raise awareness of the new process framework and provide an introduction to the updated process management roles.
Grainger PLC
Selecting a new HR system
Following on from a project to launch their new competence management framework, Head Light Communications were asked to help Grainger Trust select a new HR management system. To define and prioritise the requirements for the system we first mapped out the current and future desired state of all their HR processes, from planning staffing requirements and covering the full life cycle of employment. From this we were able to identify opportunities for HR to add value and achieve efficiencies through use of an HR management system, and to specify the essential features and functional requirements needed to deliver these benefits. These requirements were reviewed and prioritised against the value they would add to the business and whether there were adequate existing ways of fulfilling the requirement. Head Light Communications conducted a market place survey against these requirements and identified a short-list of suppliers that were able to demonstrate a very close match.
Headlight Communications
