Client engagements
The following are brief summaries of a range of recent client engagements and project experience and work undertaken by members of our team.
Hammonds LLP
Using 360 as part of of their selection process for Senior Associates
Working in partnership with Inside Out, Head Light Communications has incorporated the Hammonds Competency Framework and behaviourally anchored rating scale to provide on-line 360 degree assessment of senior associates entering the promotions process. Inside Out are providing on-going coaching as part of this assessment and development programme.
Thames Valley Police
Using 360 as part of the Leadership and Talent Management Strategy
Thames Valley Police, the largest non-metropolitan police force in England and Wales has selected the Talent 360 software application to provide 360 degree review and feedback for its staff and officers. Talent 360 has been chosen to be deployed across all five basic command units, operational commend units and support services as a key tool in the Authoritys Leadership and Talent Management strategy. According to Alison Sercombe, their Leadership & Career Development Business Partner:
'Thames Valley Police is now using the Talent 360 product within its development menu. It has proved to be a much sought after tool with many officers and staff seeking to use the process as soon as they can. We have completed a pilot group, some candidates on our Talent Management Scheme and an entire group of team leaders within one department. Our candidates on the national High Potential Development Scheme (HPDS) for police officers are about to start. So far it has proven to be a very useful investment.' Improvement & Efficiency West Midlands
Using 360 for the Catalyst Future Leaders programme in the West Midlands
Improvement and Efficiency West Midlands (IEWM) is the Regional Improvement and Efficiency Partnership (RIEP) for the West Midlands. They have selected Talent 360 to power their Catalyst Future Leaders programme delivered to the region's public sector authorities.
Head Light Communications is also providing the consulting services to develop their 360 questionnaires for this and their other leadership and management development programmes and we are providing coaching and feedback training to enable them to be self-sufficient in providing support to delegates after their 360 reviews.
Travis Perkins
Using 360 to improve the validity and robustness of the selection process
Travis Perkins Group are using 360 feedback to enhance their selection process for those aspiring to management and leadership roles. In combination with our Talent 360 software, we are developing the key indicators of high performance in leadership and management roles in the Travis Perkins Group.
These new indicators will form the assessment questionnaire used in Talent 360 for their 360 feedback reviews adding robustness, validity and increased objectivity to their existing assessment and selection process.
Horsham District Council
Using 360 to embed new Management Capabilities
Horsham District Council, seeking to embed a new set of Management Capabilities, has selected Talent 360 as their performance appraisal platform. Through 2009, Horsham District Council will roll out and implement the 360 review methodology as part of its performance management strategy.
5 One
Using 360 as part of the annual appraisal process
5one, a specialist marketing services company with offices in London, New York and Cape Town, has chosen Talent 360® as the tool to underpin its 360 review and appraisal processes.
Starting at the top, and having developed their own competency framework and assessments, they are introducing role-based 360 reviews and feedback across the organisation as part of the annual performance management process.
Fife Constabulary
Using 360 in Fife Constabulary for personal development
Fife Constabulary are using Talent 360 to assist both officers and staff to assess and develop their leadership style and capability. They are using a questionnaire developed from the Skills for Justice Integrated Competency Framework (ICF) combined with the Police Leadership Qualities Framework (PLQF).
Trapeze Group
Using Talent 360 for top-team development
Trapeze Group, a global provider of systems automate to many tasks associated with supporting, building, managing and measuring transport services, are using our Talent 360 product as part of their senior team appraisal process. Having developed a leadership diagnostic that draws on the Chartered Management Institute's National Occupational Standard, they are using 360 feedback to assess and develop the capability of the UK Management Team.
Hertfordshire Constabulary
On-line 360 review process for progression using Talent 360
Hertfordshire Constabulary are using our Talent 360 software, with their customised 360 review workflow to form part of their succession planning and progression programme. With many unique features such as the delivery of custom questionnaires (based on the Constabulary’s Leadership Competence Framework) to the differing 360 review groups, checks and balances to ensure consistency and impartiality of review groups and full personal and comparison reports, the Constabulary has implemented this technique for hundreds of officers involving thousands of reviews from personnel across many forces and supporting agencies.
Case studyLeatherhead Food International
Introducing Competency-based appraisals using Talent 180
Leatherhead Food International use Talent 180 to support their annual performance review process. We provided consulting services to help them update their competence framework and to define the key behaviours and performance indicators for each role and job family reflecting LFI's strategy and company values.
Medtronic
Improving the calibre of candidates using Talent Spotter
We have developed for Medtronic, the global leader in medical technology, a bespoke on-line Situational Judgement Test to act as a candidate pre-screening tool. Prior to attending an interview, candidates are assessed against the key competencies required for a role in Customer Services. The assessment is delivered and scored on-line by our service, Talent Spotter™.
Grainger Trust PLC
Introducing Competency-based appraisals using Talent 180
To improve the performance management process and having followed a period of rapid growth, Grainger selected our Talent 180 product to introduce competency-based assessments as a part of the annual performance appraisal. Talent 180 supports the role-based reviews of over 200 different role types and characteristics and once the main role families were defined, managers and their staff could perform role-specific reviews of performance and behaviour. Grainger has been using this system since 2006 and it now forms a staple of their performance management system, working along side other HR systems they have in place.
Hertfordshire Constabulary
Career Planning in the Police force using Talent Navigator
Hertfordshire Constabulary are using our Talent Navigator software to enable their officers and staff to take charge of their own career paths within the Constabulary. Having populated it with the National Occupational Standards, their role profiles and combined with a customised work/life balance preferences questionnaire, users are able to compare their own skills with that required by a role to determine their learning and development priorities. The preferences questionnaire allows them to see how the role might fit with their own working style. Users can create multiple paths and use the outputs to create learning and development plans as part of their performance appraisal process. For those ambitious users, they can set a target role and Talent Navigator will offer them different career paths to reach that post.
Headlight Communications
