The following are brief summaries of a range of recent client engagements and project experience and work undertaken by members of our team.
On-line 360 review process for progression using Talent 360
Hertfordshire Constabulary are using our Talent 360 product, with their customised 360 review workflow to form part of their succession planning and progression programme. With many unique features such as the delivery of custom questionnaires (based on the Constabulary’s Leadership Competence Framework) to the differing 360 review groups, checks and balances to ensure consistency and impartiality of review groups and full personal and comparison reports, the Constabulary is implementing this review process in the latter half of 2007. Find out more about Talent 360 and how your review process would benefit here.
Improving the calibre of candidates using Situational Judgement Tests in on-line recruitment
We have developed for Medtronic, the global leader in medical technology, a bespoke on-line Situational Judgement Test to act as a candidate pre-screening tool. Prior to attending an interview, candidates are assessed against the key competencies required for a role in Customer Services. The assessment is delivered and scored on-line by our service, Talent Spotter™.
Introducing a New Process Improvement Framework
Providing consulting services to capture internal best practice and combining this with industry benchmarks, we helped the Quality Assurance team at AWE to introduce improvements to the way processes are managed. We helped them update the competence profiles for process management roles, conducted a training needs analysis and defined a development programme. We also developed a suite of e-learning modules to raise awareness of the new process framework and provide an introduction to the updated process management roles.
Putting theory into practice
This Situational Judgement Test was created to test how well law students could apply the skills and knowledge they had developed through the residential
conveyance section of the course in a real-life case study. The candidate is required to conduct all the relevant searches and enquiries to identify potential problems and then to take appropriate actions to mitigate against the risk to the purchaser. At the end of the scenario feedback is given on how well they responded to each aspect of the transaction. Each decision they made is assessed against the underpinning competencies.
Situational judgement in property management
Grainger Trust PLC, the UK's largest quoted residential property investor is looking to set itself apart from others within the industry by demonstrating to clients and shareholders the professionalism and precision of its operations. Working with the Grainger Best Practice Forum, we developed a media rich situational judgement test. Job
incumbents and potential candidates are able to study information provided through a simulation of email, documents, photographs and maps held on file, interviews with tenants, suppliers, peers other characters, a simulation of the company computer information system, simulated news articles including company, industry and national news.
The exercises use a variety of different interaction techniques, including highly interactive, graphical interactions requiring the candidate to place markers on photographs and transcripts of interviews, and then select reasons why the item they have marked is significant. Results are presented back to the user at the end of each activity, and are rolled up across the whole assessment. A grade is given against each activity and against each of the competencies. Users can see how their competence profile compares with the profile for the role across the same assessment using a spider diagram.